We provide an effective after sales service and also provide a strong technical support, post the warranty period. We also undertake maintenance and service contracts. For any support request, send in your enquiry to info@revalabsci.com
Our aim is to help you keep running your instruments at optimum performance 24/7/365. We have a full time service team comprising highly qualified engineers who are available on call day to day to offer a wide range of servicing options. Whether you need assistance with installation, spare parts, accessories, software upgrade, or just want to submit a repair request, we have all the solutions.
With our Annual Maintenance Contract (AMC), you can rest assured that your instrument is running at peak performance. We maintain complete service history and field service reports of all your instruments that include instrument type, date information, purpose of visit and a brief description of the service call. All our AMC clients are given priority over regular service calls ensuring minimal downtime and quicker redressal of complaints. To get your own customized AMC, contact us now and learn more about the best deals we have to offer.
We understand how critical it is for you to have the right products at the right time as any delays can bring the whole production process to a halt. To ensure that everything is aligned with your time, cost and quality requirements, LSS also offers project management services to support planning and delivery. Depending on the size and scope of agreement, a project manager can also be assigned who will work with the client to create and execute the project plan. Revalab proven project management services and our clients from all over the world trust us to manage their supply chain operations in India. From import to clearance, and maintaining of stocks to their delivery on a strict time schedule, we cover all aspects of the supply chain. We have facilities to handle the most delicate or bulkiest of lab items which are kept in local ISO recognized standards warehouses. If there is a need for controlled room temperature, fridge or freezer with temperature monitoring, we also have that covered. We extend our project management services to a wide variety of industries and our impressive portfolio of satisfied clients includes leading water treatment and drinking water companies, medical clinics, research institutons and pharmaceutical companies. With over fifteen years of experience working on various projects, we have the expertise and capacity to add significant value to your organization.